Privacy policy for the processing of personal data

version no. 1, published on 01.09.2019

 

1. GENERALITIES
ALTRADE COM SRL knows the importance of your data and is committed to protecting their confidentiality and security. Therefore, it is important for us to provide you in an integrated way and practice the information related to the processing of your personal data as data subjects (clients, prospectuses, partners, collaborators, suppliers, users of the website www.urbanoparks .ro or other websites owned by ALTRADE COM SRL, users of software applications, web portals, mobile applications owned by ALTRADE COM SRL) within the framework of this Privacy and Security Policy for the processing of personal data (hereinafter referred to as Policy), applicable for the purposes listed below.

This Policy aims to provide you with information on how ALTRADE COM SRL collects and processes your personal data including through the use of websites, software applications / web portals or mobile applications (we refer to any type of data that they have you can provide through this site when you subscribe to the newsletter, buy a product or use any service of ALTRADE COM SRL).

Websites, software applications / web portals, mobile applications owned by ALTRADE COM SRL are not intended for children and we do not collect with good knowledge data concerning children. It is important to read this Policy along with any other confidentiality notification or fair processing notification that we may provide on certain occasions when we collect or retrieve personal data about you, so that you know how and why we use your data.

Aceasta Politica are aplicabilitate asupra tuturor dispozitivelor utilizate in scopul accesarii website-urilor, a aplicatiilor software web-based sau a aplicatiilor mobile detiunute de catre ALTRADE COM SRL, inclusiv dispozitive de tip smartphone, tablete, sau orice alt tip de dispozitiv care inglobeaza un browser de internet si prin intermediul caruia dumneavoastra puteti accesa website-urile, aplicatiile si portalurile noastre web. In cazul in care nu sunteti de acord cu termenii si conditiile legate de utilizarea acestora (expuse in acest document din punct de vedere al protectiei datelor cu caracter personal, dar si in documentele Conditiile Generale, Politica de Confidentialitate din punct de vedere al informatiilor confidentiale, drepturi de autor etc.), va rugam sa nu utilizati site-ul www.urbanoparks.ro, si astfel sa nu furnizati datele dumneavoastra catre ALTRADE COM SRL.

According to Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of these data and repealing Directive 95/46 / EC, ALTRADE COM SRL administers in security conditions, in good faith and only for the specified purposes, the personal data you provide us about you in the context of visiting the site and / or purchasing the services of ALTRADE COM SRL.

By continuing to use our site and our services you agree to this and to the collection and processing of your personal data by ALTRADE COM SRL.

 

2. PURPOSES FOR WHICH WE COLLECT AND PROCESS YOUR PERSONAL DATA 

ALTRADE COM SRL collects and processes personal data for the following purposes:
2.1. Administration, improvement and realization of the services provided through the websites, software applications / web portals and mobile applications owned by ALTRADE COM SRL;
2.2. Commercial activities of sales services, comprising realization, administration and development of sales of services on websites, software applications and mobile applications owned by ALTRADE COM SRL, management of client accounts, partners, market research / statistics, statistics;
2.3. Advertising, marketing and advertising, activities to promote the services of ALTRADE COM SRL, conducting promotional campaigns, sending newsletters (newsletters), tracking and monitoring sales of services and consumer behavior;
2.4. Post-sales activities, including customer relations services, informing users / clients about the evaluation of the services offered (including the evaluation of the services through the websites, the software applications, the mobile applications owned by ALTRADE COM SRL);
2.5. Recruitment of human resources for the company ALTRADE COM SRL;

2.6. Analysis of the data that include the preferences of the clients and prospects regarding the products and services offered by ALTRADE COM SRL through the website, the software applications or the mobile applications owned and on the products and services that the company ALTRADE COM SRL analyzes with the intention to decide if it is necessary to add them to the company's portfolio;
2.7. For the purpose of education and culturalization;
2.8. For the purpose of protection and social assistance activities;
2.9. Statistics and scientific research activities regarding the products and services of ALTRADE COM SRL, as well as the products and services offered by the competition;
2.10. In order to carry out the tourism services and especially to reserve tourist and hotel objectives;
2.11. In order to carry out electronic communications services;
2.12. For probation purposes in connection with the above activities and for archiving purposes.

 

3. MARKETING

We may use your identity data, contact details, technical data regarding your use of the site and profile to form an image of what we think you want or need or may be interested in. This is how we decide what products, services and offers may be relevant to you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you have provided us with your data when you entered a competition or registered for a promotion and, In each case, you have not given up receiving this marketing information.

 

4. PERSONAL DATA CATEGORIES WE COLLECT AND PROCESS

Personal data or personal information means any data or information about a person on the basis of which the person can be identified. The concept of personal data does not include the data from which the identity was deleted (anonymous data).

In order to achieve the above purposes, ALTRADE COM SRL processes the following categories of personal data:
4.1. for the administration, improvement and realization of the services provided including the services provided through websites, software applications and mobile applications owned by ALTRADE COM SRL: name, first name, sex, anthropometric physical characteristics, telephone numbers, fax, address (address / residence), e-mail address, date and place of birth, profession, place of work, vocational training, data on habits and preferences, consumer behavior, image (photos), voice, geolocation data (GPS), data from traffic, technical information regarding the visitor's device (its location, IP address, the type of hardware equipment used), information regarding the time interval, related to the date and time as well as the data used by the websites, software applications and the mobile applications owned by ALTRADE COM SRL;
4.2. pentru activitati comerciale de vanzari de servicii cuprinzand realizare, administrare si dezvoltare vanzari, inclusiv vanzari online pe website-ul www.urbanoparks.ro, administrarea conturilor clientilor, cercetare / studii de piata, statistica: nume, prenume, adresa (domiciliul /resedinta), e-mail, data si locul nasterii, adrese de livrare.
4.3. for advertising, marketing and advertising, activities for promoting ALTRADE COM SRL services, conducting promotional campaigns, sending newsletters (newsletters), tracking and monitoring sales and consumer behavior: first and last name, date and place of birth, telephone / fax , e-mail, address (address / residence);
4.4. for after-sales activities, including customer relations services, informing users / clients about the evaluation of the services offered by ALTRADE COM SRL, improving the quality of services: first and last name, date and place of birth, telephone / fax, e-mail, address ( domicile / residence), other data resulting from the evaluation of the products by the clients;
4.6. for probative purposes in connection with the above activities and for archiving purposes: the storage of personal data for the purposes described above in order to maintain the records related to the activities carried out, to protect the rights in the court and to exercise other rights according to the law and the contracts concluded, the fulfillment of the possible archiving requirements in accordance with the legal provisions.

ALTRADE COM SRL does not normally process data containing the personal numeric code, the serial number and the identity card number. The personal data that benefit from a special protection regime such as the personal numerical code, the series and the identity document number, will be collected and processed under limiting conditions and in accordance with the legal provisions to ensure compliance with the applicable rules in the field of data protection with look at them.

We do not collect any special category of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, membership of unions or biometric and genetic data).

Also, we do not collect any information about criminal convictions and crimes. The provision of personal data is necessary for ALTRADE COM SRL to perform the activities listed according to the above. A refusal on your part to provide us with this data could lead to the impossibility of ALTRADE COM SRL to provide you with the respective services, information, to answer your requests or to perform any other activities listed above.

 

5. WAYS IN WHICH WE COLLECT YOUR PERSONAL DATA
We use different methods to collect data about you and you, including:
Direct interactions. You can give us your identity, contact and financial data by filling in the forms available on the websites, software applications or mobile applications owned by ALTRADE COM SRL, or by correspondence with us by mail, telephone, email or otherwise. . These include personal data that you provide when:
5.1. benefited from our services or products;
5.2. create an account on our website or any of our mobile applications;
5.3. subscribe to our services or publications;
5.4. request the marketing information that will be sent to you;
5.5. enter a contest or survey;
5.6. fill out a feedback form or send us your feedback in any other way;
5.7. voluntarily and consciously make settings regarding your preferences and behaviors.

Automated technologies or interactions. As you interact with websites, software or mobile applications, it is possible to automatically collect technical data about your equipment, actions and navigation models. We collect this personal data using cookies and other similar technologies. We may also receive technical data about you if you visit other websites that use our cookies. Please see our cookie policy below for more details.

 

6. DURATION OF DATA PROCESSING

ALTRADE COM SRL will keep your personal data as long as it is necessary to fulfill the purposes for which we have collected them, including for the purpose of satisfying any legal, accounting or reporting requirements. In order to determine the appropriate storage period for personal data, we consider the value, nature and sensitivity of personal data, the potential risk of injury caused by unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and we can achieve these goals by other means and the applicable legal requirements. In certain circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information for an unlimited period, without prior notice.

 

7. WHO DO WE DISCLOSE YOUR DATA FOR PERSONAL?
In order to achieve one or more of the purposes mentioned above, ALTRADE COM SRL may disclose your personal data to the following categories of recipients:
7.1. to you personally as the data subject in the context of exercising your right of access (the data subject);
7.2. to the legal representatives of the data subject;
7.3. to the legal power of attorney of the operator;
7.4. to the contractual partners of ALTRADE COM SRL (as is the case with the companies with which ALTRADE COM SRL is in partnership relations, but only on the basis of a confidentiality commitment from them, which guarantees that these data are kept safe and that the provision of this information personal is made according to the legislation in force);
7.5. providers of services and goods (marketing, payment / banking services or other services), including entities that assist ALTRADE COM SRL in the processing of data as power of attorney, insurers, public authorities (Public Prosecutors, Police, courts and other authorized bodies of the state), based on and within the limits of the legal provisions and as a result of some explicitly formulated requests, to other companies in the same group with ALTRADE COM SRL; as well as
7.6. banking companies and agencies for debt collection and / or debt recovery.

The data collected and processed by ALTRADE COM SRL are not sold / transferred in any other way to third parties (other than those mentioned above) and are used only for the purpose of improving the services of ALTRADE COM SRL.

 

8. YOUR RIGHTS

By reading this Policy you have become aware that your rights are guaranteed by law, respectively:
8.1. the right to be informed about the processing of your personal data, according to the law;
8.2. the right of access to your personal data;
8.3. the right to intervene on your personal data;
8.3. the right to intervene on your personal data;
8.5. the right to oppose the processing of personal data concerning you and to request the rectification or updating according to the law. In the case of personal data processed for direct marketing purposes, this right can be exercised at any time, free of charge and without the need for a justification;
8.6. the right to request deletion of data;
8.7. the right to request the transfer (porting) of your data;
8.8. the right to withdraw the consent (if the collection and processing is based on the consent);
8.9. the right to sue you in case of violations of the legislation regarding the protection of personal data.

You can exercise these rights and you can oppose at any time and without justification the processing of your personal data for any purpose, by sending to ALTRADE COM SRL, a written request, dated and signed for this purpose, by sending an e-mail with the subject "I DO NOT AGREE with the processing of your personal tastes", or through the links and methods of decommissioning and unsubscribing available on the websites, in the software and mobile applications designed by ALTRADE COM SRL. In this case, your request will be sent to the specialized department of ALTRADE COM SRL (i.e. the person responsible for data protection). Following the submission of your request, you are likely to receive a message confirming that your option has been registered, as well as any other necessary information, as the case may be.

We try to answer all the requests during a calendar month. Occasionally, this process may take longer if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you updated. Please check each use of our website for the presence of this Privacy and Security Policy for the processing of personal data in order to be informed at all times about any updates to it.

 

9. THIRD PARTY WEBSITES
This site may include links to websites, plug-ins and applications belonging to third parties. If you click on those links or if you enable these connections, third parties may collect or process data about you. We do not control these third party sites and we are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy notice of each site you visit.

 

10. THE COOKIES
To ensure the proper functioning of this site, we sometimes place in your computer small files with data, known as cookies. Most big sites do this.
What is meant by cookie? The cookie is a small text file that a site saves to your computer or mobile device when you visit it. Due to cookies, the site retains, over a period of time, your actions and preferences (login, language, font size and other display preferences). This way you do not have to re-enter them whenever you return to the site or navigate from one page to another.

How do we use cookies? O parte din paginile cuprinse in site-ul www.urbanoparks.ro utilizeaza cookie-urile pentru a retine: preferintele dumneavoastra de afisare, cum ar fi contrastul, culoarea sau dimensiunea caracterelor;
Some of the pages included on the website www.urbanoparks.ro use cookies to remember: your display preferences, such as contrast, color or font size;

De asemenea, unele materiale (video) gazduite de site-ul www.urbanoparks.ro utilizeaza cookie-uri pentru a colecta statistici anonime privind modul in care ati ajuns pe site si materialele video pe care le-ati vizualizat.

Activarea cookie-urilor nu este strict necesara pentru functionarea site-ului www.urbanoparks.ro, dar va poate imbunatati experienta de navigare. Puteti sterge sau bloca cookie-urile insa, daca faceti acest lucru, s-ar putea ca anumite caracteristici ale site-ului www.urbanoparks.ro sa nu functioneze corespunzator.

Informatiile asociate cookie-urilor nu sunt utilizate pentru a va identifica personal. In plus, tinem sub control datele referitoare la preferintele dumneavoastra de navigare. Cookie-urile nu sunt folosite in alte scopuri decat cele descrise aici.

How can you control cookies? Puteti controla si/sau sterge cookie-urile dupa cum doriti – pentru detalii, consultati site-ul www.aboutcookies.org. Puteti sterge toate cookie-urile din calculatorul dumneavoastra si puteti seta majoritatea browserelor sa blocheze plasarea acestora. Daca faceti acest lucru, este posibil sa fiti nevoit sa setati manual unele preferinte, de fiecare data cand vizitati site-ul www.urbanoparks.ro. De asemenea, s-ar putea ca unele servicii sau optiuni sa nu functioneze. Puteti accepta sau respinge cookie-urile de pe acest site, accesand linkul corespunzator.

The management of the use of cookies in your browser is managed within the banner at the bottom of the display.

Cookies policy

version no. 1, published on 01.09.2019

 

Informatiile prezentate in continuare au scopul de a aduce la cunostinta utilizatorului mai multe detalii despre plasarea, utilizarea si administrarea “cookie”-urilor utilizate de website-urile, aplicatiile software si aplciatiile mobile detinute de ALTRADE COM SRL.

 

1. IMPORTANT INFORMATION RELATED TO COOKIES
1.1. This website uses its own and third-party cookies to provide visitors with a much better browsing experience and services tailored to their needs and interests;
1.2. Cookies play an important role in facilitating access and delivery of multiple services that the user enjoys on the Internet, such as: customizing certain settings such as the language in which a site is viewed, the currency in which certain prices or tariffs are expressed, the keeping of options for various products (measures, other details, etc.) in the shopping cart (and the storage of these options) - thus generating the flexibility of the "shopping cart" (accessing old preferences by accessing the "forward" and "back" button);
1.3. Cookies provide site owners with valuable feedback on how their sites are used by users, so that they can make them even more efficient and accessible to users;
1.4. Cookies allow multimedia or other applications from other sites to be included in a particular site to create a more valuable, useful and enjoyable browsing experience;
1.5. Cookie-urile imbunatatesc eficienta publicitatii online.

 

2. WHAT IS A "COOKIE"?
An "Internet Cookie" (also known as "browser cookie" or "HTTP cookie" or simply "cookie") is a small file, consisting of letters and numbers, which will be stored on your computer, mobile terminal or other equipment of a user accessing the Internet.

The cookie is installed by a request issued by a web server to a browser (eg Internet Explorer, Chrome) and is completely "passive" (it does not contain software, viruses or spyware and cannot access the information on the user's hard drive). .

A cookie consists of 2 parts: the name and content or value of the cookie. Moreover, the existence of a cookie is determined; technically, only the web server that sent the cookie can access it again when a user returns to the website associated with that web server.

Cookie-urile in sine nu solicita informatii cu caracter personal pentru a putea fi utilizate si, in cele mai multe cazuri, nu identifica personal utilizatorii de internet.

 

3. WHAT ARE THE ADVANTAGES OF COOKIES?
Un cookie contine informatii care fac legatura intre un web-browser (utilizatorul) si un web-server anume (website-ul). Daca un browser acceseaza acel web-server din nou, acesta poate citi informatia deja stocata si reactiona in consecinta. Cookie-urile asigura userilor o experienta placuta de navigare si sustin eforturile multor websiteuri pentru a oferi servicii confortabile utilizatorillor: ex – preferintele in materie de confidentialitate online, optiunile privind limba site-ului, cosuri de cumparaturi sau publicitate relevant.

 

4. WHAT IS THE LIFE OF A COOKIE?

Cookieurile sunt administrate de webservere. Durata de viata a unui cookie poate varia semnificativ, depinzand de scopul pentru care este plasat. Unele cookie-uri sunt folosite exclusive pentru o singura sesiune (session cookies) si nu mai sunt retinute odata de utilizatorul a parasite website-ul si unele cookie-uri sunt retinute si refolosite de fiecare data cand utilizatorul revine pe acel website (‘cookie-uri permanente‘). Cu toate aceste, cookie-urile pot fi sterse de un utilizator in orice moment prin intermediul setarilor browserului.

 

5. SECURITY AND PROBLEMS RELATED TO CONFIDENTIALITY

Cookie-urile NU sunt virusi! Ele folosesc formate tip plain text. Nu sunt alcatuite din bucati de cod asa ca nu pot fi executate nici nu pot auto-rula. In consecinta, nu se pot duplica sau replica pe alte retele pentru a se rula sau replica din nou. Deoarece nu pot indeplini aceste functii, nu pot fi considerate virusi. Cookie-urile pot fi totusi folosite pentru scopuri negative. Deoarece stocheaza informatii despre preferintele si istoricul de navigare al utilizatorilor, atat pe un anume site cat si pe mai multe alte siteuri, cookieurile pot fi folosite ca o forma de Spyware. Multe produse anti-spyware sunt constiente de acest fapt si in mod constant marcheaza cookie-urile pentru a fi sterse in cadrul procedurilor de stergere/scanare anti-virus/anti-spyware. In general, browserele au integrate setari de confidentialitate care furnizeaza diferite nivele de acceptare a cookieurilor, perioada de valabilitate si stergere automata dupa ce utilizatorul a vizitat un anumit site.

 

6. HOW CAN I STOP COOKIES RUNING?

Utilizatorii isi pot configura browserul sa respinga fisierele cookie. Dezactivarea si refuzul de a primi cookie-uri pot face anumite siteuri impracticabile sau dificil de vizitat si folosit. De asemenea, refuzul de a accepta cookie-uri nu inseamna ca nu veti mai primi/vedea publicitate online. Este posibila setarea din browser pentru ca aceste cookie-uri sa nu mai fie acceptate sau poti seta browserul sa accepte cookie-uri de la un site anume. Dar, de exemplu, daca nu esti inregistat folosind cookie-urile, nu vei putea lasa comentarii. Toate browserele moderne ofera posibilitatea de a schimba setarile cookie-urilor. Aceste setari se gasesc de regula in “optiuni” sau in meniul de “preferinte” al browserului tau.

Pentru a intelege aceste setari puteti folosi optiunea “ajutor” a browserului pentru a afla mai multe detalii (de exemplu initiati o cautare dupa urmatorii termeni, in functie de browser:
6.1. Internet Explorer: http://windows.microsoft.com/ro-ro/internet-explorer/delete-manage-cookies#ie=ie-1
6.2. Firefox: https://support.mozilla.org/ro/kb/activarea-si-dezactivarea-cookie-urilor
6.3. Chrome: https://support.google.com/chrome/answer/95647?hl=ro
6.4. Safari: http://support.apple.com/kb/HT1677